Introduction
NextrackRQ ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our gamified song request and tipping platform for DJs.
By using NextrackRQ, you consent to the data practices described in this policy.
Information We Collect
Personal Information
- Account Information: Email address, password, DJ name, bio, contact information
- Event Information: Event names, dates, locations, and settings
- Request Information: Song requests, requester names, tip amounts, messages
- Payment Information: Payment method details (processed securely through Stripe)
Usage Information
- IP addresses and device information
- Usage patterns and interactions with the platform
- Event attendance and participation data
- Technical logs and error reports
How We Use Your Information
- Provide and maintain the NextrackRQ platform
- Process song requests and manage event queues
- Facilitate secure payment processing and tip distribution
- Send notifications about events and requests
- Improve our services and develop new features
- Ensure platform security and prevent fraud
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Payment Processing: With Stripe for secure payment processing
- Event Participation: Song requests and tips are visible to event organizers (DJs)
- Legal Requirements: When required by law or to protect our rights
- Service Providers: With trusted third-party services that help us operate the platform
Data Security
We implement appropriate security measures to protect your information:
- Encryption of data in transit and at rest
- Secure payment processing through Stripe
- Regular security audits and updates
- Access controls and authentication measures
- Monitoring for suspicious activity
Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations:
- Account Data: Until you delete your account or request deletion
- Event Data: For the duration of the event plus reasonable time for analytics
- Payment Records: As required by financial regulations (typically 7 years)
- Usage Logs: For security and debugging purposes (typically 1 year)
Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data
- Portability: Request transfer of your data to another service
- Objection: Object to certain processing activities
- Withdrawal: Withdraw consent for data processing
Cookies and Tracking
We use cookies and similar technologies to:
- Maintain your session and preferences
- Analyze platform usage and performance
- Provide personalized experiences
- Ensure platform security
You can control cookie settings through your browser preferences.
Children's Privacy
NextrackRQ is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending email notifications to registered users
- Displaying in-app notifications
Your continued use of NextrackRQ after changes become effective constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us: