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Get help with NextrackRQ - the gamified song request and tipping platform for DJs
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Find answers to common questions
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Find answers to the most common questions about NextrackRQ
Go to your dashboard and click "Create Event". Fill in the event details and you'll get a unique QR code to share with your audience.
Edit your event and toggle the "Live" switch. This will allow your audience to submit song requests and tips.
View your event dashboard to see all requests. You can mark songs as "playing" or "played", and skip requests if needed.
Tips are processed when you mark a song as "played". In production, payments are processed through Stripe.
Scan the DJ's QR code or visit the event URL. Enter your name, search for a song, and optionally add a tip to move up in the queue.
Higher tips move your request higher in the queue. You can increase your tip at any time to improve your position.
Yes! Click on your request in the queue to increase your tip and move up in line.
If the DJ skips your request, your tip will be refunded automatically.
Everything you need to know about NextrackRQ's capabilities
Generate unique QR codes for each event. Your audience can scan to instantly access the request page.
Integrated payment processing with automatic refunds for skipped requests.
Live queue updates, instant notifications, and real-time tip processing.
Need help? We're here to support you
Email Support
support@nextrackrq.com
Live Chat
Available during business hours
Phone Support
+1 (555) 123-4567
For urgent issues outside business hours, please email us and we'll respond within 24 hours.